As we communicate more often over the internet, it becomes more important to be aware of our manners. The internet is a new communications channel and not everyone is comfortable with a matter-of-fact e-mail message or a twitter DM like “fwd contract details before Tues plse”. A Thank You message, an e-mail or a card sent by conventional mail is always appreciated and lets the person at the receiving end know you acknowledge them.
1. Make Sure It’s Appropriate
Ensure there is something is noteworthy about the situation. Did someone go out of their way to help you?
2. Write It Promptly
Send a thank you message as soon as possible after the event for which you are doing the thanking else it may seem like an obligatory afterthought. It will also help with the level of sincerity in your message if the event is still fresh in your mind.
3. Remind The Recipient
Make it very clear that it is indeed a thank you message and that it pertains to a specific event, situation and/or person. This will eliminate any confusion on the part of the recipient as to the purpose of the message.
4. Make It Short and Direct
A thank you message should be short, direct, sincere, and to the point.
5. Make It Personal
By definition, a thank you message is a sincere personal gesture from one individual to another. It should be expressed as a heartfelt personal sentiment, but don’t be overly effusive.
6. Always Write it To One Person
Write your thank you message to an individual, not an organization or group. When a group is involved, write your letter to the senior person in the group. Ask that person to please pass on your sincere appreciation to the other members of the group.
7. Check Spelling and Grammar
This is especially important for thank you messages, since they are a sincere statement of appreciation from one person to another. Be sure to double check the spelling of all names used in the message. There’s no quicker way to blow your credibility and sincerity than to misspell someone’s name.
So, whenever it’s warranted, make sure you send an appropriate and sincere thank you message. Invariably, thank you messages will be very well received and appreciated by recipients.
How do you express your appreciation to those who have gone out of their way to help you?